Payment Policy for Klepmavel

Effective Date: December 30, 2024

At Klepmavel, we strive to provide a smooth and secure payment process for all our customers. This Payment Policy outlines the terms and conditions regarding payment methods, billing, and security measures used when you make a purchase on www.klepmavel.com. By placing an order on our site, you agree to the terms outlined below.

1. Accepted Payment Methods

We accept a variety of secure payment options to ensure a convenient and seamless checkout experience. The following payment methods are available for use:

  • Credit/Debit Cards: We accept major credit and debit cards, including:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal: You can choose to pay using your PayPal account, which allows for quick and secure transactions.

  • Other Payment Methods: We may also offer additional payment methods, such as Apple Pay, Google Pay, or other third-party payment processors, depending on your location and preferences.

2. Payment Authorization and Processing

  • Authorization: When you place an order, we will immediately verify and authorize your payment information to ensure the transaction can be processed. This may involve a temporary authorization hold on your account.

  • Transaction Processing: Once your payment is authorized, the transaction will be processed, and your order will be completed. For credit/debit card payments, the amount will be charged to your card immediately after the order is placed.

  • Order Confirmation: After payment is successfully processed, you will receive an order confirmation email with details of your purchase. This email serves as your receipt and includes your order number.

  • Payment Declines: If your payment is declined or fails to process, your order will not be confirmed. You will be notified immediately, and you will have the opportunity to update your payment details or select an alternate payment method.

3. Billing Information

To ensure a smooth transaction, we require accurate and up-to-date billing information, including:

  • Full Name
  • Billing Address (must match the address on file with your payment provider)
  • Phone Number (for contact purposes, if necessary)
  • Email Address (for order confirmations and updates)

Please double-check your billing information during checkout to avoid delays or issues with payment processing.

4. Security and Privacy

We take your security and privacy seriously. All transactions conducted through our website are protected using industry-standard encryption technologies. We use SSL (Secure Sockets Layer) encryption to ensure that your payment details are securely transmitted and protected from unauthorized access.

Additionally, we do not store your sensitive payment information (such as credit card details) on our servers. Payment details are processed by third-party payment gateways that are fully PCI-DSS (Payment Card Industry Data Security Standard) compliant.

5. Sales Tax

Sales tax is calculated based on the shipping address of your order. The applicable tax will be automatically added during the checkout process and will be displayed before you confirm your payment. If you are located in a state or country that requires sales tax, the tax will be included in the total price.

Please note that sales tax rates may vary depending on the shipping location and are subject to change based on local tax laws.

6. Currency and Conversion Fees

  • Currency: All transactions on www.klepmavel.com are processed in U.S. Dollars (USD).
  • Currency Conversion Fees: If you are shopping from outside the United States and your bank or payment provider charges currency conversion fees, those fees will be your responsibility. Klepmavel is not responsible for any additional charges imposed by your financial institution.

7. Payment for International Orders

For international customers, the payment process is the same as for domestic orders. However, please be aware of the following:

  • International Taxes and Duties: You may be subject to import duties, taxes, or other customs fees imposed by your country. These fees are not included in the total price at checkout and will be your responsibility to pay upon receipt of the goods.
  • Payment Methods: We accept international payment methods, including international credit cards, PayPal, and other available options depending on your location.

8. Refunds and Adjustments

  • Refunds: If you are eligible for a refund, it will be processed to the original payment method used at the time of purchase. Refunds are typically processed within 7-10 business days once we receive and verify your return (if applicable).

  • Partial Refunds: In cases where only part of your order is returned or canceled, we will issue a partial refund for the returned items, excluding any applicable shipping fees.

  • Adjustments to Payment: If there are any issues with your payment (such as an incorrect charge), please contact our customer service team immediately at info@klepmavel.com or (818) 885-8851, and we will work to resolve the issue promptly.

9. Order Cancellations

If you wish to cancel an order after it has been placed but before it has been processed for shipment, please contact us as soon as possible. We will do our best to accommodate the cancellation request. However, once an order has been processed or shipped, it cannot be canceled. In such cases, you may need to return the product according to our Return Policy.

10. Fraud Prevention

To protect both our customers and our business, we use fraud prevention measures when processing payments. If we detect any suspicious activity or discrepancies in the payment process, we reserve the right to cancel or suspend the transaction while we investigate.

If we suspect fraudulent activity, we may request additional verification or documentation before proceeding with the order.

11. Changes to the Payment Policy

We may update or modify this Payment Policy at any time, and the changes will be posted on this page with an updated Effective Date. We encourage you to review this policy regularly to stay informed of any changes.

12. Contact Us

If you have any questions or concerns about our payment policy or need assistance with a payment issue, please contact us at:

Hotline: (818) 885-8851
Email: info@klepmavel.com
Website: www.klepmavel.com
Address: 18309 Schoenborn St, Northridge, California